Before departure, after-sales personnel now check the operation status of the equipment in the background of the Internet of Things, investigate the existing problems in advance, and handle the problems in stages. If the equipment involves no cost of the traffic card, within the warranty period, the company will renew it in time, and if it is no longer within the warranty period, the company will notify the customer by phone to renew. When major technical problems are involved, technicians go to the site to solve them.
Under the arrangement of the company, the after-sales personnel are divided into four directions: east, south, west and north, and go to Yunnan, Sichuan, Shandong, Anhui, Xinjiang, Hebei, Heilongjiang and other places to repair equipment.
Yunnan Yuxi Plant Protection Station
Tianjin Eco-City
Bailang County Plant Protection Station
With the joint efforts of Okeqi after-sales personnel, the equipment is running normally, and the after-sales personnel inform customers how to maintain and maintain the equipment at ordinary times. Customers praise the hard-working after-sales personnel, and Okeqi has won the praise of customers in line with the tenet of customer first and service first.
